We take the entire back office of your TEMU store — every shipping label, every buyer message, every return, dispute and support ticket — and run it around the clock. You keep the control, and the calm.
Not a tool you have to learn. A team that quietly does the work, plugged straight into your store. Here's everything it covers.
A realistic look at the manual back-office behind every 1,000 orders a day. Scale it to your volume; the shape holds.
| Task — done for you | Manual, each | Volume / 1,000 orders | Manual hrs/day |
|---|---|---|---|
| Buy & organize shipping labels | ~25 sec | 1,000 | 7.0 |
| Answer buyer messages | ~2.5 min | ~80 | 3.3 |
| Returns, refunds & reships | ~4 min | ~25 | 1.7 |
| Support (info) tickets | ~3 min | ~25 | 1.3 |
| Address / USPS verification | ~3 min | ~20 | 1.0 |
| Chargeback disputes | ~8 min | ~6 | 0.8 |
| Scanforms & carrier handoff | batch | daily | 0.7 |
| Appeals & cancellations | batch | daily | 0.6 |
| Handled for you, every day | per 1,000 orders | ~16.4 |
Estimates from typical TEMU seller volumes and real fulfillment runs. ~16 hrs/day is roughly 115 hours a week — two to three full-time staff — for every 1,000 daily orders, and it scales straight up: a 2,000-order shop is a 4–5 person operations team. Your own time input stays flat at about 20 minutes of approvals a day.
Guardrails are built into every workflow — the system proposes, you decide.
Nothing is purchased until you tap approve. The system proposes; you decide. Spend never happens on autopilot.
A pre-purchase weight check blocks any label that would ship underpaid — so packages don't get held or returned on your dime.
Replies never commit to a refund, exchange, or date they shouldn't. Anything sensitive is escalated to a human, not guessed.
Whatever the system isn't sure about lands in a review queue — visible, tracked, and never silently mishandled.
Hand over the boring 90%. Keep the part you actually started this for: finding products and growing. We'll run your next batch free so you can see it work on your own orders.
Prefer email? [email protected]
Sarasota, FL · TaskPilot